I have listed the most frequently asked questions. If you do not find
the answers you need here, please feel free to email us directly by
clicking any "contact us" button or by calling us at (610) 926-5763
Monday thru Friday from 9 am - 5 pm est.
Can you send me a catalog?
We have a color catalog now available. Please mail a $3.00 check or money order to the address below. We do not accept credit card payments for catalogs.
Krafts & Klutter
P O Box 202
Mohrsville, PA 19541
We also offer a free brochure that includes some of our top sellers. Please email your name and address to Rusty@RustyTin.com to receive a free brochure.
Do you sell internationally?
Due to increasing costs, as well as an increase in lost and damaged
packages we will no longer be shipping internationally.
What is your return policy?
Returns must be received within 14 days. All returns are subject
to a 20% restocking fee unless accompanied with a valid customer
complaint due to error in order or damaged product.
How soon will my order ship?
Most orders ship the next business day after placing the order.
What do you charge for shipping?
|$00.00 - $ 10.00
$10.01 - $ 15.00
$15.01 - $ 30.00
$30.01 - $ 50.00
$50.01 - $ 75.00
$75.01 - $100.00
Over .... $101.00
Can I combine a web purchase with auctions won on ebay to save
You sure can. When you place your order please make a note in the
message box on the order form that you would like to combine with
an ebay auction. We will recalculate your total and email you directly
with the amount due.
How do I pay for my order using Paypal?
You can click on the Paypal link to send the funds. You can send
the funds directly from Paypal to Procraftr2@aol.com. If we have
not received a Paypal payment and you selected Paypal as your method
of payment we will send you a Paypal request for payment.
What should I do if I want to pay by personal check?
You can either print out the order form, fill it in, and mail it
with your check, or you can use the shopping cart on the website
and select "check" as payment type. You should then go ahead and
mail your check with a note in the memo area that it is for a web
What do I do if I want insurance on my package?
All packages mailed priority mail are mailed with delivery confirmation.
If you would like insurance please make a note of it in the message
area and we will email you back with a new total including the required
Do you back order?
At this time we do not do back orders. If an item is out of stock
we will make every effort to make a notation on your order of the
date we expect it in stock so you can decide if you would like to
reorder the item at that time.
Why am I paying Procraftr2@aol.com when I pay Paypal?
Procraftr2@aol.com is our user address for Paypal.
Do you sell wholesale?
We do offer most of our items at wholesale pricing. To qualify for
wholesale pricing you must have a current sales tax license on file
How can I get a wholesale price list?
You must either fax or mail a copy of your sales
tax license. Our fax number is 610 926-5763. Our mailing address
is: Krafts & Klutter * PO Box 202 * Mohrsville, PA 19541